Primary Care Network ManagerNHS

Job summary

The Network Manager will play a pivotal role in ensuring the effective operation, governance, financial management, and strategic development of the Primary Care Network (PCN).

Working closely with the Clinical Director, member practices, and key stakeholders, the postholder will help shape and deliver the PCN's vision while supporting the delivery of national and local healthcare priorities.

This is an exciting opportunity for a dynamic and motivated individual who can build strong relationships, manage complex programmes of work, and drive service improvements across multiple organisations.

Main duties of the job

Key Responsibilities

Leadership and Strategic Development

Operational Management

Financial Management

Workforce and Service Development

Governance and Compliance

Partnership Working

Job description

Key Responsibilities

Leadership and Strategic Development

• Support the delivery of the PCN's strategic objectives and operational plans.
• Work collaboratively with the Clinical Director and member practices to identify opportunities for service development, transformation, and innovation.
• Lead the implementation of national, regional, and local NHS initiatives.
• Promote collaborative working and foster strong partnerships across practices and healthcare providers.
• Identify opportunities to improve patient outcomes, access to services, and operational efficiency.

Operational Management

• Manage the day-to-day operational functions of the PCN.
• Coordinate PCN meetings, working groups, and stakeholder engagement activities.
• Ensure the effective delivery of PCN services, projects, and programmes.
• Monitor key performance indicators (KPIs) and support practices in achieving contractual and performance requirements.
• Develop and maintain project plans to ensure objectives are delivered within agreed timescales.

Financial Management

• Develop, monitor, and report on PCN budgets and financial performance.
• Manage funding streams, including the Additional Roles Reimbursement Scheme (ARRS).
• Prepare financial reports, business cases, and investment proposals.
• Ensure appropriate governance, accountability, and financial control arrangements are maintained.
• Support practices in maximising available funding opportunities.

Workforce and Service Development

• Support the recruitment, onboarding, and integration of PCN-employed staff.
• Lead workforce planning and organisational development initiatives.
• Promote staff development, training, and continuous learning opportunities.
• Facilitate effective multidisciplinary team (MDT) working across the network.
• Support the development of new roles and service models to meet population health needs.

Governance and Compliance

• Ensure compliance with NHS policies, regulations, and contractual obligations.
• Maintain robust governance frameworks, risk registers, and assurance processes.
• Support quality improvement programmes and patient safety initiatives.
• Prepare reports, papers, and updates for the PCN Board and relevant stakeholders.
• Ensure compliance with information governance, data protection, and employment legislation.

Partnership Working

Develop and maintain effective relationships with:

• GP Practices
• North East and North Cumbria Integrated Care Board (ICB)
• Community Health Services
• Mental Health Services
• Local Authorities
• Voluntary, Community and Social Enterprise (VCSE) Organisations
• Patient Participation Groups (PPGs)
• NHS England and other relevant healthcare partners

About us

The network comprises of 7 general practices from Billingham and Norton and we provide healthcare for approximately 51000 patients and employ a range of ARRS staff including pharmacists, social prescribers, counsellors and physiotherapists. e operate in cooperation with ICB