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Dudley Customer Service & Admin

Data Clerk & Administrator - Critical CareNHS

Dudley, DY1 2HQ Permanent £25,760 to £27,476
Posted 20 October 2026 Closing date 3 November 2026
We last saw this on 22 Oct · check it's still open on NHS Jobs Closes in 2 days · 3 Nov 2026
Cradley Heath Rail Station (2.5 miles, direct) Flood Street (West Midlands Metro) (1.6 miles, direct) Merry Hill Bus Station (1.6 miles, direct)

Job summary

THEATRES, ANAESTHETICS, CRITICAL CARE, PRE-OP & PAIN DIRECTORATE

Data Clerk and Administration - Band 3 (PERMANENT)

Monday - Friday (sociable hours only) 24 hours per week.

The Data Clerk/Administrator will provide high-quality administrative and data management support to the service, ensuring accurate and timely critical care data collection, input and reporting. Previous administration experience is essential. Applicants must hold GCSEs in English and Mathematics (Grade A-D/Grade 4-9 or Functional Skills Level 1 equivalent). If you have the required skills and would like to be part of a supportive and dynamic team, we would welcome your application.

Main duties of the job

Some of the duties include:

  • Ensure patient confidentiality ismaintainedat all times.
  • Maintainaccuraterecords in line with GDPR requirements.
  • Deliver a high standard of clinical audit.
  • Extract data from a range of sources, including admission books, OASIS, SUNRISE, patientnotesand the Patient Data Management System (ICCA).
  • Interpret physiological data and information relating to therapies used within the Critical Care setting.
  • Input andmaintaindata within the Intensive Care National Audit & Research Centre (ICNARC) database.
  • Extract, correlate and input data for the Critical Care Minimum Dataset (CCMDS).
  • Validate Critical Care activity data.
  • Provide weekly activity reports to the Clinical Service Lead.
  • Collect andsubmitquarterly statistics as required by ICNARC.

Job description

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

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