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Salford Customer Service & Admin

Assistant AdministratorNHS

Salford, M6 8HD Permanent £25,272
Posted 21 October 2026 Closing date 4 November 2026
We last saw this on 23 Oct · check it's still open on NHS Jobs Closes in 3 days · 4 Nov 2026
Eccles Rail Station (0.5 miles, direct) Ladywell (Manchester Metrolink) (0.3 miles, direct) Eccles Interchange (0.6 miles, direct)

Job summary

We are pleased to advertise a vacancy for a full time, Band 2 Assistant Administrator to work in Sterile Services at Salford.

The post holder will show initiative & carryout their duties safely & competently.

  • Respond to telephone enquiries internally & externally.
  • Attend & participate in regular staff meetings / huddles.
  • Communicate professionally & effectively with SSDU offsite coordinators, service management, senior management, clinicians, and colleagues.
  • Ensure a customer friendly service is provided & that a responsive service to the telephone & personal callers is always maintained.
  • Handle patient level information & communicate this according to data protection principle.

Analytical and Judgmental Skills

  • General clerical duties, as required within the department.
  • Data input onto IMS tracking system; internal training provided.

The role will involve Manual Handling.

Main duties of the job

  • Assist with input data onto an electronic track & trace tracking system.
  • Assist in an efficient and comprehensive loan administration role to theatres.
  • Assist on a repair / replacement & yearly maintenance program for surgical equipment.
  • Assist with implementing changes within the sterile storerooms.
  • Raise a request for a purchase order numbers "as & when" required.
  • To manually input the data onto the tracking system for all surgical instruments & instrument sets. (In house training provided)
  • Photographing individual instruments & creating check sheets for individual sets in preparation for the sets to be sent to offsite SSDU.
  • Send all relevant documentation to SSDU including Manufactures instructions.
  • Assist in checking all sets & implants via the companies check sheets.
  • Photograph all equipment before & after use.
  • Record & report any discrepancies.
  • Prepare equipment to be returned to the companies, including decontamination certificates & safe handling for transportation.
  • Record & file all documentation.
  • Using the recorded unique batch label, remarry the instrument to the instrument set for traceability & completion of set.
  • Prepare instrumentation for transport when sending to repairs to companies including decontamination certificates from SSDU & other relevant documentation.
  • Assist in maintaining a yearly maintenance program for all surgical power tools.

Job description

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

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