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Barnet Customer Service & Admin

Band 3 - Dialysis & Outpatient AdministratorNHS

Royal Free London NHS Foundation Trust
London, HA8 0AD Permanent £30,630 to £32,346
Posted 23 October 2026 Closing date 6 November 2026
We last saw this on 24 Oct · check it's still open on NHS Jobs Closes in 5 days · 6 Nov 2026
Mill Hill Broadway Rail Station (1 mile, direct) Burnt Oak Underground Station (0.4 miles, direct) Brunswick Road / Clarendon Road (5.4 miles, direct)

Job summary

Dialysis & Outpatient Administrator to support NCL renal satellite units

Successful candidates are required to cover multiple sites.

We have a vacancy at Edgware Kidney Care Centre.

Key tasks:

  • Booking patient transport including rapid response
  • Supporting with maintenance/logistic issues, escalating to Assistant Service Manager where appropriate
  • Making e-courier bookings for emergency bloods
  • Booking and monitoring transport issues including recording incidents
  • Coordinating haemodialysis clinic appointments for recent inpatients returning to dialysis
  • Outpatient clinic reconciliation
  • Cross cover of other sites
  • Other administrative tasks as required within working hours

Main duties of the job

The Dialysis & Outpatient Administrator is responsible for providing a front-line reception service to the unit/centre and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre's multi-disciplinary team, patients, relatives and their carers.

Our department is looking for an administrative member to join the team.

The individual will be placed within one of our four off-site dialysis units.Our satellite locations are:Tottenham Hale Kidney Care Centre

St Pancras Kidney & Diabetes Centre

Edgware Kidney Care Centre

and Barnet Dialysis UnitIf you are energetic, methodical, flexible, reliable, computer literate, proactive, able to cope with new challenging priorities and preferably with some NHS experience then we would like to hear from you.

  • The dialysis units are open Monday to Saturday from 0700am - 0100am
  • Admin working hours between 0730am-2000 Monday to Friday
  • 37.5hrs full time only
  • Onsite post only

Job description

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top For more information please follow link https://www.royalfreelondonjobs.co.uk/

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