Deputy Practice ManagerGP Practice

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<p>Join our friendly, forward-thinking GP practice and help lead high-quality patient services and robust financial management.</p>

<p><strong>Hours:</strong> Full time (37.5)<br />

<strong>Salary:</strong> Competitive, dependent on experience<br />

<strong>Location: </strong>Welton Family Health Centre<br />

<strong>Closing date:</strong> 2^2ndNovember 2026</p>

<h3>About the Role</h3>

<p>We are seeking an organised, proactive and experienced Deputy Practice Manager to support the Practice Manager and GP Partners in the effective day-to-day management of our GP surgery. This is a varied leadership role combining operational management, staff support, service improvement and responsibility for key finance functions.</p>

<p>The successful candidate will work closely with the Practice Manager, clinical team and administrative colleagues to ensure the practice remains efficient, financially well controlled, compliant and focused on delivering excellent patient care. You will deputise for the Practice Manager when required and contribute to strategic planning and business development.</p>

<h3>Key Responsibilities</h3>

<ul>

<li>Support the Practice Manager with the smooth and effective running of the practice.</li>

<li>Deputise for the Practice Manager during periods of absence.</li>

<li>Provide day-to-day leadership and support to reception, administration and wider non-clinical teams.</li>

<li>Help maintain effective policies, procedures, governance systems and regulatory compliance, including CQC requirements.</li>

<li>Support service improvement projects, workflow redesign and the implementation of new systems.</li>

<li>Build positive working relationships with GP Partners, staff, patients, the Primary Care Network and external organisations.</li>

</ul>

<h3>Finance Responsibilities</h3>

<ul>

<li>Support the preparation, monitoring and review of practice budgets and cash flow.</li>

<li>Maintain accurate financial records and oversee routine bookkeeping processes.</li>

<li>Manage purchase and sales ledgers, supplier invoices, payments and credit control.</li>

<li>Support payroll preparation, pensions administration and associated reconciliations.</li>

<li>Monitor income from NHS contracts, enhanced services, PCN activity, claims and private work.</li>

<li>Complete monthly bank, income and expenditure reconciliations and investigate discrepancies.</li>

<li>Produce clear financial reports for the Practice Manager and GP Partners.</li>

<li>Liaise with accountants, commissioners, suppliers and other external advisers.</li>

<li>Support year-end processes, financial forecasting, procurement and the identification of cost efficiencies.</li>

<li>Help ensure robust financial controls, confidentiality and compliance with relevant legal and NHS requirements.</li>

</ul>

<h3>About You</h3>

<p>You will be a confident and approachable manager with strong organisational, communication and problem-solving skills. You will be comfortable balancing competing priorities, supporting colleagues and working with sensitive financial and personnel information.</p>

<h3>Essential Experience and Skills</h3>

<ul>

<li>Experience in practice management, healthcare administration, business management or a comparable leadership role.</li>

<li>Practical experience of financial administration, budgeting, bookkeeping or management accounts.</li>

<li>Strong IT skills, including Microsoft Office and financial systems.</li>

<li>Excellent communication, leadership and interpersonal skills.</li>

<li>Ability to work accurately, use initiative and maintain confidentiality.</li>

<li>A flexible, solutions-focused approach and commitment to high-quality patient services.</li>

</ul>

<h3>Desirable Experience</h3>

<ul>

<li>Previous experience within general practice, primary care or the NHS.</li>

<li>Knowledge of GP contracts, QOF, enhanced services, PCNs and CQC standards.</li>

<li>Experience of SystmOne or another clinical system.</li>

<li>A relevant management, finance, bookkeeping or accounting qualification.</li>

</ul>

<h3>What We Offer</h3>

<ul>

<li>A varied and influential role within a supportive practice team.</li>

<li>Opportunities for professional development and progression.</li>

<li>NHS Pension Scheme, subject to eligibility.</li>

<li>Annual leave entitlement and other benefits in line with practice policy.</li>

<li>The opportunity to contribute directly to the development of local primary care services.</li>

</ul>

<h3>How to Apply</h3>

<p>Please send your CV and a covering letter explaining how your experience meets the requirements of the role to <strong>Dr Numan Zourob, Partner</strong> at <a href="mailto:[email protected]">[email protected]</a> by 22^nd November 2026 or apply on NHS Jobs reference: <strong>A1107-26-0008</strong></p>

<p>Informal enquiries and visits are welcome; please contact <strong>01673 862232.</strong></p>

<p><em>Welton Family Health Centre is committed to equality of opportunity and safeguarding. Appointment will be subject to satisfactory pre-employment checks appropriate to the role.</em></p>

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