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Wychavon Customer Service & Admin

ReceptionistNHS

Droitwich Spa, WR9 7SS Permanent £12.72
Posted 26 October 2026 Closing date 16 November 2026
Checked 25 hours ago · still listed on NHS Jobs Closes in 15 days · 16 Nov 2026
Droitwich Spa Rail Station (1.1 miles, direct) Edgbaston Village (West Midlands Metro) (17.6 miles, direct) Worcester Bus Station (5.5 miles, direct)

Job summary

Package Description: Shift details: Weekends At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Droitwich Mews Care Home in Droitwich Spa, Worcestershire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as

Main duties of the job

Avery Healthcare is searching for a dedicated Receptionist to join their team at Droitwich Mews Care Home. The role involves providing high-quality customer service as the first point of contact and performing a range of administrative services. Responsibilities include answering phones, managing reception-related administration, and ensuring the tidiness of the reception area. This position offers an opportunity to make a positive impact on residents' lives and grow in a supportive work environment. The ideal candidate should have excellent communication skills, confidence in using computers, a friendly attitude, and experience with problem-solving and handling complaints.

Job description

Package Description: Shift details: Weekends

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Droitwich Mews Care Home in Droitwich Spa, Worcestershire. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Other responsibilitieswillinclude:

  • Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
  • Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
  • Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

  • Have excellent communication skills both verbal and written.
  • Be confident in using computers.
  • Have a positive,friendly,and welcoming attitude.
  • Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:

  • ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across their network of over 100 homes. The organisation is committed to creating meaningful experiences for both residents and staff. With a focus on supporting and empowering employees, Avery provides a working environment that values respect, compassion, and accountability. The company's vision is to enrich the later years of life, ensuring that employees feel valued and empowered every day. Avery is a preferred choice for many, known for its supportive and inspiring environment.

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