QOF / AdministratorNHS

Job summary

We are looking for a proactive and experienced QOF & Administrator to join our friendly and well-established GP practice team. Working across our three practice sites, you will play a key role in supporting the delivery of high-quality patient care through the effective management of Quality and Outcomes Framework (QOF) targets, enhanced services, patient recalls, and data quality initiatives.

Main duties of the job

The QOF & Administrator will be responsible for supporting the delivery and achievement of Quality and Outcomes Framework (QOF) targets, enhanced services, and wider practice performance objectives across our three sites. The post holder will undertake patient recalls, run clinical searches and reports, monitor performance against targets, support data quality and clinical coding activities, and work closely with clinicians and administrative staff to improve patient outcomes. The role will also include general administrative duties, maintaining accurate records, producing management reports, and ensuring compliance with practice policies.

Job description

The QOF & Administrator will support the delivery of high-quality patient care by coordinating Quality and Outcomes Framework (QOF) activities, enhanced services, patient recall programmes, and data quality initiatives across the practice. The post holder will work closely with clinicians and administrative staff to ensure that contractual targets are met, patient records are accurately maintained, and performance is monitored effectively.

QOF and Performance Management

• Monitor and support the achievement of QOF targets and other contractual requirements.
• Run regular clinical searches and reports to identify patients requiring review, monitoring, or intervention.
• Maintain and manage patient recall systems for chronic disease management, screening programmes, immunisations, and health checks.
• Support clinicians in identifying care gaps and opportunities to improve patient outcomes.
• Produce performance reports and information for Lead meetings.

About us

We are a well-established, patient-focused GP practice operating across three sites, providing high-quality primary care services to a diverse local population. Our dedicated clinical team comprises 4 GP Partners and 15 Salaried GPs, supported by an experienced multidisciplinary team including nursing, healthcare assistant, reception, administrative and management staff.

We are committed to delivering safe, effective, and compassionate healthcare, while embracing innovation and continuous improvement to meet the evolving needs of our patients. Working collaboratively across all three sites, we strive to provide accessible, responsive, and high-quality services, ensuring the best possible outcomes for our community.