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Colchester Customer Service & Admin

Senior Administrator CHISNHS

Colchester, CO4 9YQ Fixed-Term £25,760 to £27,476
Posted 26 October 2026 Closing date 9 November 2026
Checked 26 hours ago · still listed on NHS Jobs Closes in 8 days · 9 Nov 2026
Colchester Rail Station (2.0 miles, direct) Epping Underground Station (38.0 miles, direct) Colchester North Park-and-Ride (1 mile, direct)

Job summary

Join Us and Help Mobilise a Critical NHS Service!

We are looking for a highly organised, proactive Senior Administrator to join our CHIS North Mobilisation Team. This is an exciting opportunity to play a key role in the mobilisation of child health information services across the region, supporting the safe transfer of sensitive data, coordinating operational activity, and ensuring our mobilisation programme runs smoothly.

If you thrive in a fast-paced environment, enjoy variety, and take pride in delivering high-quality administrative support, we want to hear from you.

Main duties of the job

Operational & Administrative Support

  • Coordinating diaries, arranging meetings, sending invites, and preparing agendas.
  • Taking accurate minutes and maintaining action logs.
  • Managing generic administrative duties such as post, scanning, photocopying, stock ordering, and telephone enquiries.
  • Assisting with the development of training guides, SOPs, and user guides.
  • Supporting induction processes and helping onboard new starters.

Systems & Data Quality

  • Inputting data into clinical and administrative systems (e.g., SystmOne) and ensuring accuracy and completeness.
  • Producing standard reports from databases.
  • Monitoring and updating contact lists and stock levels.
  • Supporting invoice processes for specialist products.
  • Customer Service & Teamwork
  • Responding to queries, progress chasing, and resolving issues within defined procedures.
  • Building effective relationships with external partners and representing Provide CIC professionally.
  • Contributing ideas for service development and improvement.

Job description

Please see the attached job description for a full list of the main responsibilities of this role. Thank you for taking the time to apply for a role within Provide.

About us

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our colleagues to demonstrate and uphold our values at all times:

Vision:Transforming Lives

Values:Care, Innovation and Compassion

Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

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