Receptionist/Administrative AssistantNHS

Job summary

Receptionist/Administrative Assistant

We're on the lookout for a Receptionist/Administrative Assistant to provide seamless and efficient support at our front desk and within our administrative team.

The ideal candidate will be adaptable and work well with others, helping to ensure that our systems run smoothly to support both our services and the users we serve.

Main duties of the job

To handle a variety of inquiries from the public and other agencies in a courteous and helpful manner, whether at the reception desk or over the phone, and during face-to-face interactions with the public and service users. Seek assistance and guidance from administrators as well as the Admin Lead when needed.

To answer all incoming calls to the service and respond to them appropriately with politeness and efficiency.

To schedule appointments and reach out to service users regarding their appointments or any cancellations.

To handle a variety of inquiries from the public and other agencies in a courteous and helpful manner, whether at the reception desk or over the phone, and during face-to-face interactions with the public and service users. Seek assistance and guidance from administrators as well as the Admin Lead when needed.

To answer all incoming calls to the service and respond to them appropriately with politeness and efficiency.

To schedule appointments and reach out to service users regarding their appointments or any cancellations.

Job description

Kindly take a moment to review the job description and person specification included with the vacancy profile in the advertisement.

About us

Our mission is to positively impact people's lives by enhancing the quality of life for everyone we serve. Our core values are: We Care, We Respect, and We are Inclusive. We seek individuals who embody these values while supporting service users and carers, as well as in their interactions with colleagues within the Trust and our partner organisations.