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Birmingham Customer Service & Admin

Band 4 MND Coordinator/Administrator- NeurologyNHS

Birmingham, B15 2TH Fixed-Term £28,392 to £31,157
Posted 3 November 2026 Closing date 15 November 2026
Checked 5 hours ago · still listed on NHS Jobs Closes in 11 days · 15 Nov 2026
University Rail Station (0.2 miles, direct) Edgbaston Village (West Midlands Metro) (1.4 miles, direct) Birmingham Coach Station (2.6 miles, direct)

Job summary

This is an excellent opportunity to join a specialist team supporting individuals living with Motor Neurone Disease (MND) across the West Midlands. The post holder will provide compassionate and sensitive administrative and coordination support, acting as a key point of contact for service users, their families and healthcare professionals.

Responsibilities include coordinating Multidisciplinary Team (MDT) meetings, preparing accurate reports, sharing information promptly with MDT members, and assisting with the organisation of the Midlands-wide Annual MND Conference.

The successful candidate will demonstrate excellent communication, organisational and interpersonal skills, alongside empathy, initiative, sound judgement and a commitment to confidentiality. They will work collaboratively with colleagues and stakeholders to support an efficient and responsive care journey for individuals living with MND.

Main duties of the job

To provide comprehensive, high quality administrative and coordination support to a corporate service area,

working closely with internal teams, senior colleagues and key stakeholders to support the efficient and

effective delivery of services.

The post holder will be responsible for coordinating meetings and service activity, managing diaries,

appointments and work schedules, and acting as a central point of contact for staff and external partners.

This will include arranging and rescheduling meetings, maintaining accurate systems and records, preparing

documentation, and providing administrative support in line with organisational policies and procedures.

The post holder will be required to exercise initiative and sound judgement, using acquired knowledge and

skills to manage competing priorities, meet deadlines and resolve routine issues independently, while

maintaining confidentiality and data protection standards at all times. They will provide a professional,

responsive and customer focused point of contact for colleagues and stakeholders.

The post holder will contribute to continuous service improvement, effective team working and the

development of efficient administrative processes.

Job description

Please note for a specific detailed job description for this vacancy please see attached job description.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

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