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Birmingham Customer Service & Admin

Band 4 Programme Administrator - NorthcroftNHS

Birmingham, B23 6DW Fixed-Term £28,392 to £31,157
Posted 3 November 2026 Closing date 22 November 2026
Checked 4 hours ago · still listed on NHS Jobs Closes in 18 days · 22 Nov 2026
Gravelly Hill Rail Station (0.6 miles, direct) Curzon Street (West Midlands Metro) (3.2 miles, direct) Birmingham Coach Station (3.6 miles, direct)

Job summary

An exciting opportunity has arisen for a highly organised and motivated individual to join the Postgraduate / Graduate Certificate in Low Intensity Psychological Interventions (PGCertLIPI) programme team. This training programme is run by Birmingham and Solihull Mental Health NHS Foundation Trust. We welcome applications from individuals with a proven track record of thriving in fast-paced, large-scale organisations such as Higher Education Institutions or the NHS.

The Programme Administrator will need to maintain effective, positive and collaborative working relationships with a range of interested parties. They will be responsible for coordinating all aspects of the PGCert LIPI and associated programmes and support the learning experience for all trainees.

Main duties of the job

The post holder will be responsible for a host of duties, some of which can be seen below.

  • Providing administrative support to the team
  • Creating and maintaining effective working partnerships
  • Designing and managing database
  • Preparing reports
  • Evaluating feedback
  • Managing logistics

More details of this can be found in the job description.

Job description

For more detailed information around the main duties and responsibilities associated with this role, the attached job description will provide you with an outline of the main responsibilities. In addition to this the attached person specification will guide you through the essential and desirable attributes required in order to fulfil this role.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

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