Admin and Performance LeadNHS

Job summary

The postholder will lead and manage the administrative function across Forensic Inpatient and Community Services, ensuring the delivery of a high-quality, efficient, and compliant administrative service that supports safe clinical care. The role provides day-to-day leadership to administrative teams, offers direct support to the Senior Leadership Team, and oversees key operational processes across the service. The postholder will ensure accurate and timely information management in line with NHS, CQC, and Ministry of Justice requirements. They will drive service improvement, maintain robust governance standards, and act as a central point of coordination for clinicians, external agencies, and partner organisations.

Main duties of the job

The Forensic Service consists of a low secure inpatient hospital and seven Community Forensic Services, each with its own operational demands, legal frameworks, and multi-agency interfaces. Administrative staff are embedded across all these service areas, and the postholder will provide line management, leadership, and coordination to the full administrative workforce supporting both inpatient and community teams.

These services support individuals with complex clinical, legal, and risk-related needs. Pathways frequently involve statutory processes, Ministry of Justice requirements, court-ordered reporting, MAPPA arrangements, and close collaboration with agencies such as probation, prisons, police, MOJ, courts, and social care. As a result, the administrative function must operate with exceptional accuracy, confidentiality, and responsiveness.

This includes overseeing the standardisation and coordination of administration tasks associated with the Care Unit governance structures. The postholder will ensure that administrative processes are robust, consistent, and aligned with service priorities, enabling clinicians and operational managers and senior leaders to deliver safe, efficient, and legally compliant care.

The role requires strong leadership to bring together admin staff working across diverse forensic settings, ensuring they are equipped to manage complex pathways and multi-agency communication.

Job description

Please see job description and person specification attached to the advert for a detailed insight to the role, responsibilities and expectations.

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.