Business Support AssistantCouncil

Key details

• Hours: 25 hours per week, Part time

Terms and Conditions: Part time, Permanent, 25 hours per week

Department: Children’s Services & Education

Interviews: w/c 14th December 2026

Join Our Team!

We are excited to announce an opening for 1 x25 hour Business Support Assistant to join our dedicated team across our network of Children’s Centres and Family Hubs. If you’re an enthusiastic and self-motivated individual, we want to hear from you!

Position Overview:

• Hours: Fixed shifts over 5 days, Monday to Friday, between 8 AM and 6 PM.
• Location: Our Children’s Centres and Family Hub receptions.

Key Responsibilities:

• Serve as a front-line representative at our centres, showcasing excellent interpersonal skills and a friendly phone manner.
• Manage reception duties while multitasking effectively.
• Perform a range of administrative tasks, including:
• Typing and word processing
• Creating and managing Excel spreadsheets
• Photocopying, printing, and filing
• Updating records and information systems, both manually and digitally
• Support service delivery by preparing monthly figures and statistics.
• Arrange electronic room bookings and collate data and information.
• Process electronic orders for goods and materials.
• Assist with financial tasks, including collation of payments and updating financial records.
• Support building security by locking and unlocking facilities as needed.

What We’re Looking For:

• Strong IT skills and proficiency in Microsoft Office Suite.
• A responsible team player who can work independently and manage tasks efficiently.
• Excellent communication skills, with a friendly demeanor and the ability to connect with a diverse community.
• A commitment to providing high-quality customer care for children, families, and centre users.

Why Join Us? At Blackburn with Darwen, we understand that the world of work has evolved, especially post-pandemic. We are committed to supporting you in your role and helping you thrive within our community.

What We Offer:

• Trust: We prioritize consistency and trust in our staff, ensuring you have the support you need.
• Respect: Our culture values all voices and encourages respectful dialogue and learning.
• Ambition: We are dedicated to your career growth, providing fair opportunities for progression.
• Collaboration: Work alongside diverse teams, leveraging various skills and experiences to enhance our services.
• Kindness: We believe in a supportive environment, recognizing that everyone faces challenges. Our well-being initiatives reflect this belief.

Additional Benefits:

• Convenient travel within a small borough.
• Generous holiday allowance.

If you’re ready to make a difference in our community, apply today! We look forward to welcoming you to our team.

The listing may close before the closing date should sufficient applicants have been received.

If you would like an informal chat about the role, please contact Emma Lumb - [email protected]

In addition to your application form, please include supporting information which evidences how you meet the criteria detailed on the key requirements document.

Position type: Part time