Medical ReceptionistNHS

Job summary

MEDICAL RECEPTIONIST

We are looking for a Medical Receptionist to join our team.

The role will be working 30 hours over 5 days per week (Monday to Friday.) There is also a potential for overtime being available.

Shifts are on a rota basis, with the shift times being either 08:00 - 14.00 or 12.30 - 18:30. Flexibility is required to support with sickness and holiday cover.

Please note that the shift times and working days are not negotiable.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

Closing Date: 27th November 2026

Main duties of the job

The successful candidate needs to provide efficient, helpful and supportive reception and administration services to patients and our health professionals.

As a medical receptionist you will be responsible for meeting and greeting patients, answering telephone calls, dealing with queries, booking appointments via the EMIS system and data inputting.

Previous Medical Reception experience along with working knowledge of the EMIS system and Microsoft Word etc is desirable but is not essential as full training will be provided. Experience of providing care navigation is desirable, but not essential also.

This is a fast paced role where you need to be able to effectively multi task whilst ensuring a quality, effective and caring service is provided.

Job description

MEDICAL RECEPTIONIST

The successful candidate needs to provide efficient, helpful and supportive reception and administration services to patients and our health professionals.

As a medical receptionist you will be responsible for meeting and greeting patients, answering telephone calls, dealing with queries, booking appointments via the EMIS system and data inputting.

Previous Medical Reception experience along with working knowledge of the EMIS system and Microsoft Word etc is desirable but is not essential as full training will be provided. Experience of providing care navigation is desirable, but not essential also.

This is a fast paced role where you need to be able to effectively multi task whilst ensuring a quality, effective and caring service is provided.

About us

Oakenhurst Medical Practice has a patient base of 10,000 within Blackburn with Darwen. We provide core General Medical Services including GP, Practice Nurse and Health Care Assistant consultations, regular review of long term health conditions, mental health disorders, palliative and end of life care and home visits to housebound patients. The additional services our Practice offers our patients is child health surveillance, routine childhood vaccinations and immunisations, maternity services, contraception services, cervical cytology and routine adult vaccinations and immunisation.

Our practice is based in a purpose built Health Centre in central Blackburn and we have a branch surgery in Mellor, within the Ribble Valley.

We are a large training practice who prides ourselves in delivering high quality care whilst maintaining the traditional values of patient-centred family medicine.