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Dudley Customer Service & Admin

ReceptionistCouncil

Wollescote Primary School, Drummond Road, Lye Part time permanent £21,243.67 - £22,067.33 Actual Salary. Term time only, 39 Weeks. First year Salary will reflect number of working days remaining in holiday year
Posted 15 November 2026 Closing date 11 December 2026
Checked 14 hours ago · still listed on the employer's site Closes in 26 days · 11 Dec 2026

Key details

  • Working hours: 35
  • Number of positions: 1

Job Introduction

Receptionist Vacancy

Join Our Friendly Team at Wollescote Primary School

We are seeking a welcoming, organised and professional Receptionist to become a valued member of our school community. This is an exciting opportunity for someone who enjoys working with people and takes pride in providing excellent customer service in a busy school environment.

As the first point of contact for parents, visitors, pupils and staff, you will play a key role in creating a positive and welcoming environment while supporting the smooth day-to-day running of the school. Duties include managing enquiries, maintaining visitor records, providing administrative support, assisting with school events and working closely with colleagues across the school.

About the Role

  • Position: Receptionist
  • Location: Wollescote Primary School
  • Grade: 3
  • Hours: 35 hours per week, Term Time Only (39 weeks)
  • Working Hours: 8.15am - 3.45pm Monday to Friday
  • Actual Salary: £21,243.67 - £22,067.33 per annum
  • Full-Time Equivalent Salary: £26,016 - £26,427 pro rata

We Are Looking For Someone Who:

  • Has experience in a customer service or reception environment.
  • Has administrative and clerical experience.
  • Possesses good literacy, numeracy and keyboard skills.
  • Is confident using ICT systems and office equipment.
  • Builds positive relationships with children and adults.
  • Works effectively as part of a team.
  • Is committed to safeguarding and promoting the welfare of children.

We Offer

  • A friendly and supportive staff team.
  • The opportunity to work in a welcoming primary school environment.
  • Training and professional development opportunities.
  • A rewarding role supporting pupils, families and staff.

Safeguarding

Wollescote Primary School is committed to safeguarding and promoting the welfare of children and young people. This post is subject to medical clearance and an enhanced DBS check.

For further information, please refer to the job description and person specification contained within Receptionist JD and PS.

We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out on-line searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an on-line check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview.

N.B., We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [email protected]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue, then please contact the HR Resourcing Team via [email protected]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

#LI-DMBC2019

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