AdministratorNHS

Job summary

This posting describes a permanent Band 3 Administration Officer role in the Enhanced Community Mental Health Team within Old Age Psychiatry, based at Edward Street Hospital. The position offers 30 hours per week, Monday to Friday, supporting a multidisciplinary mental health service.

Main duties of the job

o Core administrative responsibilities: The postholder will provide secretarial and administrative support, serve as a first contact for patients, carers and professionals, manage appointments, support multidisciplinary meetings, maintain accurate records, produce clinical assessment reports from dictation, and use systems including Microsoft Office, Outlook and RIO, with training provided. [3] [4]

o Required skills and experience: Applicants should have at least two years of administrative or secretarial experience, GCSE English at Grade A-C or an equivalent qualification, an OCR or RSA Level II typing qualification, Microsoft Office and Outlook knowledge, accurate clinical typing skills, strong organisation and prioritisation abilities, and effective communication skills.

o Working approach: The role requires a reliable, organised and professional person who can communicate sensitively with patients, carers, GPs,Social Services and other agencies, work independently and collaboratively, and maintain accuracy when handling patient and clinical information.

Job description

Required skills and experience: Applicants should have at least two years of administrative or secretarial experience, GCSE English at Grade A-C or an equivalent qualification, an OCR or RSA Level II typing qualification, Microsoft Office and Outlook knowledge, accurate clinical typing skills, strong organisation and prioritisation abilities, and effective communication skills. [5] [6]

Working approach: The role requires a reliable, organised and professional person who can communicate sensitively with patients, carers, GPs,Social Services and other agencies, work independently and collaboratively, and maintain accuracy when handling patient and clinical information. [7] [8]

About us

he Trust gains strength from the diversity of its staff and patients, and is committed to being a safe and inclusive space for all people regardless of their age, disability, gender, race, religion or belief, sexual orientation, marital status, gender reassignment, or pregnancy/maternity. It recognises that it can only fully realise this commitment by proactively opposing bigotry in all its forms, including (but not limited to) ageism, disablism, sexism, racism, xenophobia, antisemitism, islamophobia, homophobia, biphobia, transphobia, and enbyphobia. All staff members are required to understand their role in ensuring the Trust is not only compliant with its responsibilities under the Equality Act 2010 but fulfils this deeper commitment. This shall include completing all mandatory equalities training, familiarising themselves with relevant policies or plans such as the Trust's Equality, Diversity and Inclusion Strategy and its Anti-Racism Action Plan, and proactively engaging with the work of the Staff Networks, Spiritual Care Team, Community Inclusion Team, and Equality, Diversity and Inclusion Team