Reception/AdminNHS
Checked 33 hours ago · still listed on NHS Jobs
Closes in 5 days · 20 Nov 2026
Why do you think it has closed? (optional)
Job summary
This post is for a Receptionist/Administrator. Fixed hours of Monday 8am -1pm and Friday 8am - 6.30pm. Working across our four branches, to cover the needs of the business. You will be working as part of a team and also independently. You will be responsible for opening and closing of sites, along side another staff member.
Main duties of the job
- Job Role/Purpose:
- To interact with patients to provide and process information in response to enquiries, concerns and requests.
- To ensure that all patients have a positive experience
- To work as part of the team in a professional manner providing high quality reception, administration and support services to all Patients, visitors, clinicians.
- To follow all relevant standard operating policies, procedures and protocols to ensure always working in an efficient and courteous manner
- To provide a professional call-handling service and associated administration duties
- To ensure that cash payments are handled in line with organisational protocols
- To embed and sustain an ethos of care throughout the team, providing advice and guidance and signposting patients to the most appropriate clinician/service
- To record all essential information accurately and efficiently
Job description
- Job Role/Purpose:
- To interact with patients to provide and process information in response to enquiries, concerns and requests about NHS outpatient and private services
- To ensure that all patients have a positive experience
- To work as part of the team in a professional manner providing high quality reception, administration and support services to all Patients, visitors, clinicians.
- To follow all relevant standard operating policies, procedures and protocols to ensure always working in an efficient and courteous manner
- To provide a professional call-handling service and associated administration duties
- To ensure that cash payments are handled in line with service/organisational protocols
- To embed and sustain an ethos of care throughout the team, providing advice and guidance and signposting patients to the most appropriate clinician/service
- To record all essential information accurately and efficiently
About us
Great Bridge Partnerships for Health is a four branch practice across Sandwell. Main head office is situated in Great Bridge.
Get alerts for similar jobs
We'll email you when new Customer Service & Admin roles in Sandwell go live.
Want more jobs like this? Upload your CV and see the ones that fit.
Match my CV →