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Darlington Customer Service & Admin

Admin Assistant - Care HomeNHS

Darlington, DL1 1JF Permanent £13.21
Posted 7 September 2026 Closing date 6 November 2026
Darlington Rail Station (0.7 miles, direct) Leeming Bar (Wensleydale Railway) (15.5 miles, direct) Interchange (5.6 miles, direct)

Job summary

Please note this is a part time contract of 20 hours per week. ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewar

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support to residents. This varied role requires answering phones, managing files, and supporting managers. Responsibilities also include meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around. Key qualities include the ability to multi-task, good computer skills, and a confident telephone manner. Barchester offers opportunities for skill development through courses that build confidence across responsibilities. The role includes sector-leading benefits such as free training, access to wellbeing tools, retail discounts, a 'Refer a Friend' bonus scheme, Employee of the Month rewards, and a workplace pension scheme with employer contributions from 3%.

Job description

Please note this is a part time contract of 20 hours per week.

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About us

Barchester Healthcare provides care home services, ensuring quality care and support for residents. With a focus on creating a vibrant, happy environment, Barchester values employees who take a genuine interest in residents and their families. The organisation offers opportunities for skill development through tailored courses and provides a competitive rate of pay and benefits. These benefits include free training, access to wellbeing and support tools, retail discounts, unlimited referrals through a bonus scheme, Employee of the Month rewards, and Long Service Awards, as well as a Workplace Pension scheme with employer contributions. Barchester Healthcare aims to offer the quality of care one would expect for their loved ones, making it a rewarding place to work.

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