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Leeds Customer Service & Admin

Contextual Admissions AdministratorUniversity

Leeds Full time £26,707 - £28,778 a year
Posted 2 September 2026 Closing date 21 September 2026

Location: Leeds - Main Campus

Contract type: Fixed term (31/05/2027 to provide cover for a member of staff on leave/absence, such as maternity, sickness, or career break.)

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Fixed Term to 31/05/2027 as cover is required for a member of staff on leave/absence, such as maternity, sickness, or career break.

We are looking for a highly motivated and organised administrator to support the delivery of the University's contextual admissions initiatives with a focus on Access to Leeds.

The role will involve processing a high-volume of applications to our Access to Leeds scheme, including assessing and confirming applicant eligibility, and supporting the delivery of a large online module. You will also be the first point of contact for queries from prospective students, parents and teachers.

An ability to work proactively and with great attention to detail is vital in this busy and fast-paced role. An ability to work collaboratively with team members, to tight deadlines, while working on multiple and parallel tasks is required. You will also need excellent communication skills and enthusiasm for supporting students from a wide range of backgrounds to access higher education.

What we offer in return

26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!

Generous pension scheme plus life assurance– the University contributes 14.5%

Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.

Personal Development: Access to courses run by our Organisational Development & Professional Learning team.

Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

Visa Eligibility: This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

This role requires a Basic DBS check

To explore the post further or for any queries you may have, please contact:

Katherine Dunlavy - Contextual Admissions Lead Officer

Email: [email protected]

Further details: Candidate Brief

£26,707 to £28,778 per annum (Grade 4)

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