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Bath and North East Somerset Customer Service & Admin

Domestic Assistant (Full Time)University

Bath Full time £25,529 - £ a year
Posted 4 September 2026 Closing date 20 September 2026

These roles are eligible for the Campus Services New Starter and Refer a Friend bonuses*

About us

The University of Bath's Campus Services houses over 5,000 students throughout the academic year, and during the summer months external companies use our accommodation for conferences, summer camps, and away days.

The department was created in August 2022 by combining all the facilities teams across the University into one department to support our University strategy, in which strong campus services are essential to underpin excellence in education, research, and the experience of students, staff, visitors, and commercial customers alike.

With over 400 staff, Campus Services consists of a diverse range of teams, including Student Living, Hospitality, Retail, Cleaning and Portering, Security, Postal Services, and Landscaping.

About the role

As a Domestic Assistant, you’ll have a key role in helping students transition from living at home to fully independent living and ensuring all our accommodation users have the best possible experience when staying with us.

We currently have full-time opportunity:

36.5 hours per week (full-time), typical shifts include working 9:00am–5:20pm Monday to Thursday and 9:00am–5:10pm on Friday.

Responsibilities include:

Cleaning accommodation areas

Reporting maintenance issues

Ensuring health and safety guidance is followed

Acting as the face of the department by engaging with students and visitors

As cleaning duties are required in certain areas at weekends, there is an expectation that successful candidates will work weekends on a rota basis. Weekend working is mainly required during the summer peak period.

About you

You should:

enjoy striving for high standards of customer service

love working as a team

be personable with a friendly approach

Previous cleaning experience or knowledge of working in a hotel or student accommodation is beneficial, but not essential.

Further information

These posts operate on a 5 days out of 7 rota.

For an informal discussion about the role, please contact [email protected].

To find out more about the department please see Working in Campus Services

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

*Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant.

From £25,529. Grade 2, per annum (£13.45 per hour)

Apply / view full listing →
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