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Newham Customer Service & Admin

PRACTICE ADMINISTRATORNHS

London, E7 0QH Permanent
Posted 8 September 2026 Closing date 30 September 2026
Forest Gate Rail Station (0.1 miles, direct) Upton Park Underground Station (1 mile, direct) Park View Road (N17) (4.8 miles, direct)

Job summary

We require a Practice Administrator - Mon to Fri offering flexible hours for 4 hours a day with initiative, drive, strong interpersonal, admin and IT skills. Previous admin are desirable. Join our happy and dedicated team providing quality care to a diverse population.

Main duties of the job

Administrative support: Manage correspondence, emails, letters, reports, forms, referrals and other practice documentation.

Patient administration: Maintain accurate patient records, process registrations and deductions, update demographics, and deal with administrative queries.

Medical records: Maintain confidentiality and accuracy of patient information in accordance with UK GDPR, NHS requirements and practice policies.

Practice systems: Use and maintain electronic systems such as the practice clinical system, NHS systems and administrative databases.

Confidentiality and safeguarding: Handle sensitive patient and staff information appropriately and follow safeguarding and information-governance procedures.

Reception duties

Ad hoc duties as and when required by the Practice

Job description

  • Register new patients and maintain accurate patient information.
  • Process patient registrations, deductions and changes of personal details.
  • Respond to patient administrative enquiries professionally and courteously.
  • Process requests for medical records and other patient documentation.
  • Ensure patient information is handled confidentially at all times.
  • Manage incoming and outgoing correspondence, emails
  • Maintain confidentiality and comply with UK GDPR and information governance requirements.
  • Follow practice policies and procedures.

About us

An exciting opportunity has arisen in an award winning and progressive Training Practice with 14 Doctors and a patient list of 16,000. Your role as a Practice Administrator will be complemented by a team of enthusiastic, multi-disciplinary and friendly staff.

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