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Pendle Customer Service & Admin

Taxi Licensing AssistantsCouncil

Number One Market Street BB9 7LJ Permanent Scale 2/ 3 = £26,016 - £26,847 per annum
Posted 16 September 2026 Closing date 23 September 2026

We’re looking for two Taxi Licensing Assistants to support our busy team and help keep local transport safe and reliable.

Key Responsibilities:

Help process and monitor taxi and private hire driver, vehicle, and operator licence applications

Administer taxi tests for new applicants

Handle queries from applicants in person, by phone, and by email

Keep accurate records and update licensing systems

Carry out general admin tasks, including managing files, updating our web pages, and helping prepare Committee agendas

What We’re Looking For:

Good IT knowledge and strong keyboard skills to input information accurately

Ability to have attention to detail for completing licensing applications

Previous office administration experience

Good customer service awareness

Strong literacy skills for writing letters and emails

Basic numeracy skills to calculate invoices and fees

Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.

We offer:

Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours

Up to 31 days annual leave

Our Benefits include:

Local Government Pension Scheme

Option to buy extra annual leave

Cycle to Work, home tech, and car salary sacrifice schemes

Discounts at major retailers via the Vivup programme

Access to Employee Assistance Programme

We welcome applicants from all backgrounds and do not discriminate on any basis, including age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex or sexual orientation.

Please note: we are unable to support visa sponsorship for this post as the occupation code for the role is not one that is eligible for a skilled worker visa.

Position type: Flexible Hours, Full Time

Apply / view full listing →
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