Mental Health Clinician 111 Press 2NHS
Job summary
We are currently recruiting experienced mental health registrants to join the mental Health 111 Team.
This exciting opportunity will help shape the new service to provide high quality support to people experiencing a mental health crisis or emotional distress.
The Mental Health 111 Team provide a point of contact for people of all ages to have direct access to a team who can provide support to the person over the phone and arrange for further support when required. The post holder will also have the opportunity to provide clinical supervision to the team (training will be provided). The service will be operational 24/7.
As a clinician within the team, you will be responsible for providing specialist support to callers, your colleagues and other professionals. You will also have the unique opportunity to help in the development of this service, evaluating and monitoring all aspects to ensure its success. Whilst the service will begin with just taking phone calls, there are plans to introduce other communication methods and to incorporate other aspects of mental health services, such as crisis and urgent assessments.
If you have experience of working in mental health services (any age) and feel that you have the right skills to ensure the service is a success, we would love to hear from you.
Main duties of the job
As the service is brand-new there will an expectation that the Mental Health Clinician role will be developed with the successful candidates. The role will focus on clinical support and decision making. The main duties will include:
- Being the responsible clinician on shift to make clinical decisions and provide support to callers, colleagues and other professionals.
- Triage and assessment of needs, including whether a full mental health assessment is required.
- Liaising with other services to ensure ongoing support or assessment is achieved in a timely manner.
- Developing and maintaining effective partnerships with other statutory services, local authorities and the third sector.
- Carrying out face to face mental health assessments when required.
- Facilitating debrief sessions for the team at the end of each shift.
- Participating in monitoring and evaluation of the service.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Job description
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
About us
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.