Empty Homes Housing AssistantCouncil
Empty Homes Housing Assistant
Housing Solutions Team
Salary Grade 2: £26,427 - £27,709 per annum
Full Time, 37 hours per week
Help us turn empty houses into homes
Are you organised, customer-focused and looking for a role where your work makes a real difference to local communities?
We're looking for a proactive and enthusiastic Housing Assistant to join our busy Empty Homes Team within Housing Services. Based at our offices on Hundred Acre Lane in Worksop, you'll play a key role in helping us prepare empty properties for new tenants, ensuring people can move into safe, high-quality homes as quickly as possible.
This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment, coordinating multiple tasks and building positive working relationships with colleagues, contractors and customers.
What you'll be doing
As a Housing Assistant within our Empty Homes Team, you'll provide vital administrative support throughout the empty property process, helping to ensure empty homes are repaired, prepared and ready for re-letting within agreed timescales.
Your responsibilities will include:
- Processing invoices and maintaining accurate records and databases.
- Liaising with contractors, housing colleagues and other services involved in the process.
- Monitoring progress and supporting the smooth turnaround of vacant properties.
- Responding to customer enquiries and providing advice and information.
- Supporting the team to deliver an efficient and high-quality service.
What we're looking for
You don't need previous housing experience to apply. We welcome applications from people who can demonstrate strong organisational and communication skills and who are keen to learn.
We're looking for someone who:
- Is highly organised and able to manage competing priorities.
- Has excellent communication and customer service skills.
- Enjoys working collaboratively with others.
- Can use their own initiative and adapt to changing priorities.
- Is confident using computer systems and maintaining accurate records.
- Thrives in a busy and varied working environment.
Why join us?
At Bassetlaw District Council, you'll be part of a supportive team delivering services that have a direct impact on our communities. In return, we offer an excellent benefits package including:
- 26 to 32 days annual leave, plus bank holidays.
- Flexible working arrangements and flexitime.
- Free Healthcare Cash Plan.
- Local Government Pension Scheme.
- Learning and development opportunities.
- A wide range of additional employee benefits.
Find out more about our employee benefits here.
Want to know more?
For an informal discussion about the role, please contact Kelly Kelly, Voids Co-ordinator, at [email protected] or on (01909) 533 533.
How to apply
To apply, please visit Jobs and Careers | Bassetlaw District Council and upload your CV together with a covering letter outlining your skills, experience and what makes you a great fit for the role.
Don't have a CV? A downloadable CV template is available to help you get started. CV template
Please open attachments to review the Job Description and Person Specification, and to discover more about what its like to work for the council.
Please note: If you are reviewing this advert on an external site, some links may not be available. For full details and to submit your application, please visit our official website.
We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community. Our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage.
If you need any help with your application, contact us at [email protected] or call 01909 533121, we are here to support you.
Closing date: 25th September 2026
Interview date: To be confirmed
We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role.
Position type: Full time