East Berkshire PCPC Programme Senior LeadNHS

Job summary

The East Berkshire Primary Care Provider Collaborative (EBPCPC) is seeking an experienced and ambitious Programme Senior Lead to support the development and delivery of a new collaborative model for primary care across East Berkshire.

Contact type:12-month fixed-term contract

Base: Hybrid working with travel across East Berkshire

Band: 8c

Main duties of the job

This is an exciting opportunity to work alongside clinical leaders, provider organisations and NHS partners to help build and shape an influential provider collaborative.

• Lead delivery of the Collaborative's work programme and strategic priorities.
• Establish effective governance, planning, reporting and assurance arrangements.
• Build trusted relationships with practices, PCNs and system partners.
• Coordinate programmes covering transformation, quality improvement and neighbourhood development.
• Provide high-quality support and advice to the Collaborative Board and the Executive Group.

Key Deliverables

• Establish governance arrangements for the Collaborative.
• Support development of the Board and Senior Leadership Team.
• Deliver the agreed programme of work.
• Develop reporting and performance dashboards.
• Coordinate implementation of priority programmes.
• Produce an annual report demonstrating progress and impact.
• Develop sustainable operational processes for the Collaborative.
• Support successful engagement with practices and wider primary care partners.
• Ensure effective programme management across all agreed workstreams.

Job description

Job Purpose

The Programme and Operations Senior Lead will provide dedicated programme management, governance and operational leadership to support the establishment and delivery of the East Berkshire Primary Care Provider Collaborative.

The postholder will work closely with the Provider Leads, PCNs, practices, the East Berkshire Provider Partnership and the ICB to ensure the Collaborative develops into a sustainable, effective and influential organisation capable of delivering strategic priorities and programmes at scale.

The role will establish robust governance, coordinate delivery of agreed workstreams, support stakeholder engagement and provide day-to-day operational management across the organisation.

Key relationships for this post will include East Berkshire general practices and PCNs plus federations and primary care providers, PCPC host organisation, East Berkshire community pharmacy, optometry and dental leadership, Thames Valley ICB, East Berkshire neighbourhood partners and provider partners.

Key Responsibilities

Programme Management

• Lead the day-to-day coordination of the work programme.
• Develop and maintain programme plans, milestones and delivery schedules.
• Monitor progress against agreed objectives.
• Escalate risks, delays and issues appropriately.
• Produce regular progress reports for the Board and Provider Leads.
• Ensure agreed actions from meetings are implemented.

Governance

• Support development and implementation of the governance arrangements.
• Maintain governance documentation for the Board and associated groups including terms of reference, standing orders, risk register, decision log and conflict of interest register.
• Coordinate annual work plans, line manage individuals and provider clear leadership to workstream teams.
• Ensure governance arrangements remain compliant and transparent.

Board and Committee Support

• Organise and manage Board meetings, implement engagement plan and deliver workshops.
• Produce high-quality Board papers to support effective decision making including scoping best practice from other areas, identifying opportunities and risk, plus develop business cases for services.
• Support reporting requirements to provide assurance to the Board of delivery and ensure executive team has up to date and accurate status on programmes.
• Act as the operational point of contact for the PCPC for internal and external stakeholders, alongside other executive team members.

Operational Delivery

• Coordinate delivery of agreed Collaborative workstreams including those set out in the ICB MOU, plus Neighbourhood Development, Innovation Fund programmes, Primary Care Transformation, Prevention programmes and quality improvement.
• Lead on communications to engage and inform practices, PCNs, federations and primary care providers using timely, clear and regular communications.
• Maintain clear feedback mechanisms between practices, PCNs and the Board.
• Work with the host organisation to monitor finances, track expenditure, secure transparency and maintain value for money across programmes.
• Manage the performance across PCPC in line with the outcomes commissioned by ICB and other organisations, as well as secure high performance across local primary care.

This is an outline of the tasks, responsibilities and outcomes required of the role. The postholder will carry out any other duties as may reasonably be required by their line manager.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Actively reporting of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role.
• Undertaking periodic infection control training (minimum annually).
• Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

General Data Protection Regulation (GDPR)

• All members of staff are bound by the requirements of the General Data Protection Regulation 2018 and any breaches of the Act or of the confidential nature of the work of this post could lead to dismissal.

About us

The East Berkshire Primary Care Provider Collaborative (EBPCPC) is seeking an experienced and ambitious Programme Senior Lead to support the development and delivery of a new collaborative model for primary care across East Berkshire.