Medical SecretaryNHS
Job summary
An exciting opportunity to join our expanding team of Medical Secretaries.
The Medical Secretary's role is to provide a full administrative and comprehensive secretarial service to the Consultant and their clinical team which includes but is not limited to, diary management, meeting organisation, transcription of clinical documentation, clinic preparation.
Act as the first point of contact for patients, relatives, clinical colleagues, GP's and all other support services.
Administer and organise the Consultant's schedule. Prepping of outpatient clinics. Providing guidance to clinic coordinators as required to ensure accurate clinic bookings.Work collaboratively with colleagues within and outside department/organisation to ensure high level of service provision to patients and service users.
Main duties of the job
Exchange verbal and written information from patients, relatives and GPs ensuring the caller's needs are clearly established.
Liaise with appropriate staff in making routine and emergency admissions as directed by clinicians.
Ensure transport has been booked for patients during clinic preparation as requested.
Liaise with other hospitals regarding patient's appointments and any other correspondence including results.
Answer non-medical queries in the absence of the consultant using tact and persuasive skills.
Ensure all medical queries including provision of results passed to the correct clinician for action in line with Departmental Standard Operating Procedure and processes.
Ensure all urgent telephoned results are passed to the correct clinician for action in line with Departmental Standard Operating Procedure.
Act as first point of contact for the consultant and team, accurately record messages and pass on all appropriate enquiries in a timely manner.
Providing guidance to clinic coordinators for any appointments that need to be rescheduled for clinics including visit type, clinic code and date when required.
Communicating urgent clinic appointments as directed by clinical teams.
Communicate with other sections within the department and other departments within the division.
Job description
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
At Velindre University NHS Trust, we are proud to deliver specialist services across Wales through the Velindre Cancer Centre and Welsh Blood Service, supported by our corporate teams and partnerships with NHS Wales Shared Services Partnership and Health Technology Wales.
As we look to the future, we are preparing for the opening of the new Velindre Cancer Centre (nVCC) in Spring 2027--an exciting milestone that will transform cancer care for our population. Located within easy reach of the vibrant city of Cardiff and the stunning Brecon Beacons, we offer a unique working environment that combines innovation, collaboration and an excellent quality of life.
Since our formation in 1994, our dedicated workforce has remained committed to delivering the principles of prudent healthcare across a wide range of roles. We continue to play a vital role in our communities and have ambitious plans to further improve the services we provide.
Everything we do is underpinned by our Trust values. We are caring, respectful, and accountable in how we work with patients, donors, partners and each other--ensuring we deliver the highest standards of care while continuously striving to improve.
If you want to work for an organisation that makes a real difference, embraces innovation, and offers rewarding career opportunities in an inspiring setting, Velindre University NHS Trust is the place for you.