Health Care AssistantNHS

Job summary

The Health Care Assistant will be working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care across Marlow Medical Group.

The post-holder will work collaboratively with GPs, Advanced Clinical Practitioners, Clinical Pharmacists, Nursing Teams, Care Home Staff, Community Services and Secondary Care Providers to deliver high-quality, person-centred care to some of the most vulnerable and medically complex patients in the healthcare system.

The role combines long-term condition management, proactive care planning, and admission avoidance.

The post-holder will provide a consistent clinical presence Marlow Medical Group.

Main duties of the job

The post-holder will

NHS health checks

ECG recording

Phlebotomy

Chaperoning duties

Processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Manage residents with multimorbidity and complex care needs.

Undertake anticipatory care planning.

Recognise and manage clinical risk and deterioration.

Coordinate onward referral where required.

Provide telephone and digital clinical consultations.

Work within professional scope of practice and competence.

Job description

Long-Term Conditions & Population Health

Provide expert management of residents living with frailty and long-term conditions. The post-holder will support patients with

o Frailty

o Dementia

o Diabetes

o Cardiovascular disease

o Heart failure

o COPD

o Asthma

o Hypertension

o Chronic kidney disease

o Mental health conditions

Promote healthy ageing initiatives.

Identify residents requiring proactive intervention.

Support reduction in health inequalities.

Interprofessional Working & Collaborative Practice

The post-holder will work across organisational and professional boundaries to improve outcomes for patients. The post-holder will participate in multidisciplinary team meetings.

Work collaboratively with

o GPs

o Clinical Pharmacists

o ACPs

o Practice Nurses

o Community Nurses

o Social Care Teams

o Allied Health Professionals

Education, Training & Workforce Development

Support the delivery of high-quality, evidence-based care.

Support mentorship of practice staff who may from time to time shadow the role

Participate in clinical meetings and discussions

Share learning from incidents, audits and quality activities.

Support development of multidisciplinary team capability.

Promote evidence-based practice.

Digital & Operational Support

The post-holder will

Maintain accurate and contemporaneous clinical records.

Ensure appropriate use of SNOMED coding and clinical templates.

Utilise SystmOne and associated clinical systems effectively.

Manage clinical correspondence and test results.

Support call and recall systems.

Participate in the use of digital-first models of care where appropriate.

Maintain information governance compliance.

Contribute to operational efficiency and service improvement.

Research, Audit & Quality Improvement

The post-holder will

Participate in clinical audits.

Undertake data collection and service evaluation.

Analyse care home activity and outcome data.

Participate in significant event reviews.

Support implementation of national guidance.

Contribute to evidence-based service development.

Evaluate outcomes and implement improvements.

About us

About Marlow Medical Group

Marlow Medical Group is a well-established, forward-thinking NHS GP partnership serving the communities of Marlow, Loudwater, Lane End and Hambleden. The Group operates across four sites and is committed to delivering high-quality, patient-centred care for over 38,000 of its local population through a wide range of primary care and specialist services.

As a training practice, Marlow Medical Group supports the development of future healthcare professionals and promotes a culture of learning, innovation and continuous improvement.

The practice embraces digital healthcare solutions, including online consultations and NHS App integration, to improve access and convenience for patients. Guided by its mission of working towards a healthier community for all by providing exceptional healthcare in a sustainable way, Marlow Medical Group is proud to hold a CQC rating of Good.

Why join us?

• Supportive and collaborative multidisciplinary team.
• Opportunities for learning, development and career progression through a training practice environment.
• Commitment to high-quality, patient-centred care.
• Modern approach to healthcare delivery with strong digital services.
• Opportunity to make a positive difference within the local community.