Medical ReceptionistNHS
Job summary
We are looking for a permanent part-time Medical Receptionist to join our team based at The Whitswood Practice part of Better Health MCR. The post is 16 hours per week: Wednesday: 8:30-13:45, Thursday 08:30-14:00, Friday 13:00 - 18:15.
The postholder will be required to work flexibly and to provide cover for absence and busy periods. As part of this, they may be required to work Saturdays. There may also be a requirement for the postholder to work at our other practices from time to time.
Salary will be within the range £26,300 to £27,581 (pro rata for part time) depending on experience. We offer 5.4 - 6.6 weeks holiday plus bank holidays (pro rata) and optional membership of the NHS Pension Scheme
Main duties of the job
Working as part of the Reception Team to provide the practices front-of-house service, including welcoming patients and visitors, understanding and interpreting patients needs, resolving queries where possible or signposting patients to the appropriate service or appointment. The team also carries out some administrative tasks. The team must provide a responsive, courteous, calm and efficient service at all times, to enable and support patient care. The team has to respond to circumstances and a positive and flexible approach is required.
Job description
An outline of the job is above. For the full job description please see the supporting document on the right/below.
The post is part-time (16 hours per week) and will be mostly based at The Whitswood Practice, Alexandra Park Health Centre, although you will need to be able to travel to our other sites if needed.
Salary will be in the range £26,300 to £27,581 depending on experience (pro rata to full time of 37.5 hours per week). We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). [The post is not subject to Agenda for Change terms and conditions.]
Recruitment process
Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification. The information you provide should be clear and concise.
Whether or not you choose to use AI tools to support the development of your application, you must ensure that your responses are concise, personalised, written in your own voice, and accurately reflect your skills, experience, and how you meet the role criteria. Applications that appear generic, excessively wordy or not representative of the applicant will not be scored.
The closing date for applications is 25/09/26 This date may be brought forward if there are a large number of applications, so please do not delay.
Short-listed candidates will be informed via email / phone and be invited to attend a face to face interview.
Formal interviews will be held on the week commencing 28/09/2026
Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.
About us
We are Better Health MCR: thinking differently, breaking barriers, improving lives. You can read more about us on our website and in our mission document, using the links on the right.
We are a friendly, forward-thinking, not-for-profit social enterprise providing primary care medical services in Manchester. We operate three GP practices: The Robert Darbishire Practice in Rusholme Health Centre (which is also head office) and which has a branch at The University of Manchester, Brooklands Medical Practice in Wythenshawe and The Whitswood Practice in Alexandra Park Health Centre. In total we have over 44,000 patients.
Our patients are very diverse and include established communities as well as new communities from all over the world. We have good links with the University and a sizeable student population.
Our staff team of about 140 people has a huge range of fantastic skills and experience. Our shared (ARRS) staff are fully integrated into our services, providing a seamless service for patients.