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Birmingham Customer Service & Admin

Band 4 PA to Group Clinical Support ServicesNHS

Birmingham, B15 2TH Permanent £28,392 to £31,157
Posted 14 September 2026 Closing date 27 September 2026
University Rail Station (0.2 miles, direct) Edgbaston Village (West Midlands Metro) (1.4 miles, direct) Birmingham Coach Station (2.6 miles, direct)

Job summary

We are seeking an experienced and proactive Personal Assistant to provide high-quality administrative and secretarial support to the 5 senior managers within the Group Clinical Support Services Management Team.

Based at the Queen Elizabeth Hospital Birmingham within the Group Clinical Support Services offices, the successful candidate will deliver professional, confidential and proactive support, helping senior leaders deliver Trust priorities effectively. This is an exciting opportunity to work in a fast-paced and varied environment where strong organisational skills, attention to detail and the ability to manage competing priorities are essential.

The post holder will be highly organised, adaptable to changing demands and capable of working independently using their own initiative. The role also involves regular communication with both internal and external stakeholders.

Previous experience in a similar Personal Assistant or executive support role is essential.

Please note the successful candidate will be based on site within the Clinical Support Services Offices, at the Queen Elizabeth Hospital Birmingham and will be required to cover core working hours between 8am and 5pm on a roster basis.

Main duties of the job

Main duties of the role include:

*Provide comprehensive PA support to senior staff with the department.

*Manage and coordinate complex diaries, meetings and schedules.

*Prepare and distribute agendas, attend meetings, take minutes and distribute.

*To collate information, design and produce documents for the division using a range of skills and software required.

*Act as a key point of contact handling confidential and sensitive information in a professional manner.

*To devise, implement and maintain systems for ease of filing and retrieval of documents.

*To raise purchase orders on Trust finance systems.

*Maintain accurate records, databases and filing systems.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

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