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Cheltenham

Mental Health Senior Triage Worker - Band 6NHS

Cheltenham, GL53 9DZ Permanent £39,959 to £48,117
Posted 15 September 2026 Closing date 28 September 2026
Cheltenham Spa Rail Station (1.6 miles, direct) Cheltenham Racecourse (Gloucs Warwicks Railway) (3.0 miles, direct) Royal Well Bus Station (1.3 miles, direct)

Job summary

This role is offered on a permanent basis. The hours are part-time, 30 hours per week.

Compassionate, creative & self-motivated mental health professionals are required to help us continue to offer a truly great assessment, signposting and short-term treatment service.

Our health care professional teams, some of whom are Non-Medical Prescribers (NMP), work across the county in local teams.

We require forward thinking individuals who have an interest in working in a Mental Health Primary Care context within local GP networks and other Gloucestershire Health and Care Teams, offering assessment, consultation and support to General Practice staff and colleagues in the voluntary and third sector.

Main duties of the job

Our professional teams provide assessment, treatment and signposting to other community services based on health promotion, recovery and socially inclusive principles. We work alongside GP surgeries and other partnership agencies in providing face to face, video and telephone appointments.

The service currently has access to a range of psychological interventions that form part of the NHS Talking Therapies Service (Improving Access to Psychological Therapies ) service. As an autonomous worker you will be using your initiative when decision making around which services will best serve your patient.

You will be an experienced, qualified Mental Health professional (Nurse, Social Worker or Occupational Therapist, (registered with the appropriate professional body) and have experience of first line mental health assessments, including risk assessment.

You might be, or are interested in becoming a non-medical prescriber (NMP, RMNs only). We are able to support training as an NMP.

Participating in supervision and mentoring students is a key part of this role.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Job description

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Please refer to the Additional Information attachment before submitting your application.

The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

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