Cardiology Specialist AdministratorNHS
Job summary
To assistwith the management and provision of an efficient and comprehensive administration support for the Specialist Nurses in Rapid Access Chest Pain and Heart Failure within the Cardiology Department.
To manage the speciality administration and workload, ensuringappropriate delegationof tasks to other members of the speciality team. AssisttheCardiologyLeadNurseto develop and support the team on the range of competenciesrequired.
Significantly contribute to the delivery of Trust standards for booking and administration procedures.
Ensure information is recorded on all systems ina timelyfashion, escalating any breaches and updating pathways.
Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.
Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality ismaintainedat all times.
Main duties of the job
Manage andmaintaintheCardiology Nurse led Clinic diary and waiting listsensuring appointment slots are fully utilised and bookedin accordance withthe Trust Patient Access Policy
Accurate recording of information
Timely distribution of letters and information, both for Trust and external organisations.
Ensure all administrative processes are adhered to within the speciality team.
To respond to general enquiries to the department
Register referrals onto department computer systemin accordance withTrust and National Booked Admissions Programme procedures.
Record and update patient data on Trust and department computer systems, ensuring that patient information is correct and kept up to date.
UtiliseMedway, Tomcat, Anglia Ice and NHS mail to provide an efficient service for patients, staff and visitors whenrequired.
Accurate filing of information
Job description
Assistwith the management and provision of an efficient and comprehensive administration support within theCardiology Department.
Ensure that you contribute to the departmentoperatingto the highest standards and that it not only meets but exceeds customer expectations.
To manage the speciality administration and workload, ensuringappropriate delegationof tasks to other members of the speciality teamin accordance withthe correct procedures and policies.
AssisttheCardiologyLeadNurseto develop and support the team on the range of competenciesrequired.
Significantly contribute to the delivery of Trust standards for booking and administration procedures.
Significantly contribute to the delivery of pathways forpatients encompassing Cardiology services and other external specialities. This will include activelymonitoringand tracking patients on theCardiologywaiting lists.
Ensure information is recorded on all systems ina timelyfashion, escalating any breaches and updating pathways.
Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.
Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality ismaintainedat all times.
Undertake MPAs for theCardiology Specialist NurseAdministration team.
Manage annual leave and sickness reporting ensuring all records are updated ina timelyfashion.
To perform allallocatedtasksrequiredto meet the needs of the service.
To undergo training as necessary to meet the needs of new developments within the Service. Toidentifytraining for other members of the team in conjunction with theCardiologyLead Nurse and Cardiology Service Manager.
About us
OurValues
Following feedback from staff, public and patients at our three hospitals we have agreed our shared values for the Trust. Froma long listof values, staff selected the most important ones.
How our staff live to these values will be through our 'personal responsibility framework' - which outlines how staff are expected to behave.
The Trust board willmonitorand review how the Trust performs against the values on a regular basis, to ensure we provide the best possible patient care.
Divisional Structure
Following the formation ofNorth WestAnglia Foundation Trust in April 2017, our operational functions across our hospitals merged to form five clinical divisions:
Division of Medicine
Division of Urgent Care
Division of Surgery
Division of Family and Integrated Support Services
Division of Maternity, Gynaecology and Breast Services
The clinical divisions are key to our service delivery and areled by a triumviratecomprisingof a DivisionalDirector, DivisionalNursingDirector,andDivisionalOperations Director.