AdministratorNHS

Job summary

This is a part-time position working 22.5 hours per week over three days, with the following working pattern:

• Tuesday: 8:00am to 4:00pm (Includes a 30 minute unpaid break)
• Wednesday: 8:00am to 4:00pm (Includes a 30 minute unpaid break)
• Friday: 8:00am to 4:00pm (Includes a 30 minute unpaid break)

Main duties of the job

Candidates will need to demonstrate excellent communication and organisational skills, together with a good level of computer literacy. We are looking for a motivated, proactive and reliable individual who is able to work accurately, manage their workload effectively and use their own initiative when required. The successful candidate will be keen to learn, committed to delivering a high standard of work and able to work both independently and as part of a team. Previous experience within a GP practice or healthcare setting would be advantageous, although full training will be provided for the right candidate.

Job description

• Review, prepare and organise incoming patient medical records, including both paper records and GP2GP electronic transfers, in accordance with the Practice Summarising Policy.
• Cull, sort and assess patient records and correspondence in preparation for clinical summarising.
• Accurately summarise and Read Code relevant medical history into patient records, ensuring consistency, accuracy and completeness.
• Organise and maintain patient medical records, harmonising problem titles, grouping symptom development appropriately and assigning the correct status to medical information.
• Provide administrative support for referral management and referral-related correspondence.
• Process Subject Access Requests (SARs) in accordance with practice procedures and data protection legislation.
• Manage requests for medical reports and supporting information, including DVLA, insurance, solicitor, adoption and fostering, military, occupational health and benefit-related reports, including PIP.
• Liaise with GPs, external organisations and healthcare providers regarding records, reports and information requests.
• Recognise the limits of own knowledge and seek guidance from colleagues or line managers when necessary.
• File, archive and securely store medical records and associated documentation in accordance with practice policies.
• Maintain the highest standards of confidentiality, information governance and data security at all times, both within and outside the workplace.
• Support the wider administration team with general administrative duties as required.

About us

Severn Valley Medical Practice is a well-established GP practice providing care to approximately 22,000 patients across two sites in Worcester. We pride ourselves on delivering high-quality patient care in a supportive and friendly environment. Our experienced multidisciplinary team includes GPs, Advanced Nurse Practitioners, Nurses, a dedicated Management Team, and skilled Administrative and Reception Teams, all working together to deliver outstanding care and services to our patients.