boroughjobsUK public-sector jobs, mapped to your postcode Post a job
Liverpool Customer Service & Admin

Administrator (Bank)NHS

Liverpool, L9 7LH Bank £13.73 to £13.73
Posted 18 September 2026 Closing date 2 October 2026
Fazakerley Rail Station (0.6 miles, direct) Starr Gate (Blackpool Tramway) (22.4 miles, direct) Bootle Bus Station (2.4 miles, direct)

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Bank Administrator to join the team at HMP Altcourse, a busy Category B male prison in Fazakerley, Liverpool.

HMP Altcourse is the busiest remand prison in England, accommodating approximately 1,160 adult males with an average stay of 10 weeks. Practice Plus Group provides primary care and substance misuse services across eight wings, clinic areas, inpatient facilities, and reception services.

These services would not be possible without our fantastic administration team, and that's where you come in!   This is a fantastic opportunity to join us on a bank basis, covering periods of increased work, annual leave etc.   Hours: Bank basis. Shifts are between Monday - Friday, 07:00 - 16:00.   Salary: £13.73 per hour How will we support you? Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-AB1

Main duties of the job

As our new Bank Administrator, your responsibilities will include:

  • As the first point of contact for the healthcare team, you will actively speak to hospitals, GP surgeries, solicitors and others, arranging external appointments for patients, requesting discharge summaries and patient summaries etc
  • Work closely with the wider prison team to arrange hospital appointments, escorts and bed watch. You will also ensure that prison officers have up to date clinic lists
  • Process E Referrals
  • Update trackers, systems and spreadsheets for hospital appointments, admissions, consent forms etc
  • Carry out admin tasks for Early Days in Custody (EDIC), including joining the daily call
  • General admin duties such as scanning, post, minute taking and stock check

Job description

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Bank Administrator to join the team at HMP Altcourse, a busy Category B male prison in Fazakerley, Liverpool.

HMP Altcourse is the busiest remand prison in England, accommodating approximately 1,160 adult males with an average stay of 10 weeks. Practice Plus Group provides primary care and substance misuse services across eight wings, clinic areas, inpatient facilities, and reception services.

These services would not be possible without our fantastic administration team, and that's where you come in!   This is a fantastic opportunity to join us on a bank basis, covering periods of increased work, annual leave etc.   Hours: Bank basis. Shifts are between Monday - Friday, 07:00 - 16:00.   Salary: £13.73 per hour How will we support you? Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-AB1

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

  • we treat patients and each other as we would like to be treated
  • we act with integrity
  • we embrace diversity
  • we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Our new Bank Administrator will:

  • Have extensive administration experience, ideally within a healthcare / medical setting, such as hospitals, GP surgery etc
  • Be comfortable working in a fast paced environment, with lots of phone based work
  • Any healthcare knowledge and experience would be a bonus, as would knowledge of QAF and clinical coding
  • SystmOne knowledge would be beneficial
  • Be confident using data and maintaining spreadsheets, so excel skills are essential

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

Apply / view full listing →
More Customer Service & Admin jobs in Liverpool

Radiology ReceptionistNHS

Liverpool Heart and Chest Hospital
Liverpool, L14 3PE Fixed-Term £25,272 More in Liverpool

Job summary We are a very busy and friendly Radiology Department looking for a new member of the team to meet and greet patients in a professional, compassionate and efficient manner and to ensure that patients and their families are welcomed and kept updated during their stay with us in Radiology.…

Clerical OfficerNHS

Liverpool University Hospitals NHS Foundation Trust
Liverpool, L7 8YE Permanent £25,760 to £27,476 More in Liverpool

Job summary We are looking for an enthusiastic and motivated Clerical Officer / Administrator to join our dynamic administrative team. This role plays a key part in supporting our NHS Abdominal Aortic Aneurysm (AAA) screening service The role is based at Royal Liverpool Hospital, is part-time (30…

Medical ReceptionistNHS

Brownlow Group Practice
Liverpool, L69 3GF Permanent £25,760 to £28,407 More in Liverpool

Job summary The postholder will be responsible for covering the reception desk ensuring that each patient/visitor to the practice always receives a high level of patient care and their queries are dealt effectively and in an empathetic manner. As part of their duties, they will support clinical…