Band 2 Receptionist - OutpatientsNHS
Job summary
An opportunity has arisen for band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover reception, prepare notes and book appointments for clinics.
We are looking for enthusiastic, committed, motivated individuals with excellent communication skills.
We have multiple positions available;
x2 37.5hrs working Monday to Saturday on a rota basis anywhere between the hours of 7.30am-7.30pm
x1 31.5hrs working Monday, Tuesday, Thursday, Friday with rotational Saturday's
x1 23hrs working Monday, Tuesday, Wednesday with rotational Saturday's
The posts are based at one hospital site, but the post holder may be required to work at any of our 4 sites if the service need arises. Attention should be drawn to the requirements contained in the Person Specification for the roles.
Main duties of the job
Working on a reception desk within 12 departments on a rota basis, arriving patients for clinics, checking demographics, preparation of clinic notes, patient facing queries, telephone queries, responding to emails, booking appointments and general admin duties e.g filing etc.
Job description
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.