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Camden Customer Service & Admin

Team AdministratorNHS

London, NW6 4BJ Permanent £31,554 to £33,270
Posted 22 September 2026 Closing date 6 October 2026
South Hampstead Rail Station (0.3 miles, direct) West Hampstead Underground Station (0.5 miles, direct) Victoria Station (3.5 miles, direct)

Job summary

We are looking to recruit a Full time Administrator to fill vacancy within Camden CICH. As part of your role you will be supporting both Therapies and Community Nursing Services to deliver high standards of care.

We are looking for a dynamic, enthusiastic and experienced administrator. The main duties of the role is to upload referrals, check and order stock, take telephone calls and forward messages and minute taking. You will also be responsible for ensuring clinical equipment is serviced, registered with our central register, along with liaising with NHS Estates regarding office concerns.

Strong organisational skills are required for the role.

Experience working within community settings desirable.

Experience working with System One and Outlook desirable.

Main duties of the job

The post holder will provide high quality, comprehensive, confidential, administrative support to the community Nursing and Therapy Teams.

The post holder will be required to demonstrate excellent organizational and IT skills and have the ability to work independently, using discretion, judgement and critical analysis where appropriate.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Job description

  • To answer incoming telephone calls in a professional manner providing reassurance and empathy to service users and their carers or relatives, taking and passing on accurate messages for the team, using knowledge and initiative to identify when messages are of a more urgent nature and ensuring these are forwarded to the appropriate team member.
  • To offer administrative support to the team at base.
  • To undertake word processing duties such as typing letters, minute taking and general correspondence as required.

For detailed information about this post please see attached job description.

About us

We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across the trust and more whatever stage of your career you're at, there's always a place for you at CNWL.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

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