BUSINESS SUPPORT OFFICERNHS

Job summary

The Digital Services Business Support Officer supports the delivery of Digital Services across the Trust through the provision of comprehensive administrative, coordination and information management support.

The role works across a broad range of operational, governance and project activities, liaising with staff, stakeholders and suppliers to ensure the efficient functioning of the service.

Main duties of the job

The postholder will support a range of departmental activities including diary and mailbox management, meeting coordination, production of agendas and minutes, action tracking, document management, data entry and reporting, procurement administration and the maintenance of digital records.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

Job description

The role will contribute to the preparation, validation and management of information used for operational reporting, audits, performance monitoring and governance purposes. The postholder will be required to collate and present information from a variety of sources, ensuring accuracy, timeliness and compliance with Trust policies and information governance requirements.

Acting as a key point of contact for Digital Services, the postholder will communicate effectively with staff at all levels across the Trust, external organisations and suppliers, ensuring that information is appropriately shared, recorded and escalated when necessary.

The postholder will work closely with colleagues across Digital Services and with administrative staff throughout the Trust to support the efficient and effective delivery of high-quality digital services.

About us

CNWL Digital brings together a range of functions that support the development and delivery of digital services, helping to enable organisational priorities and ongoing improvement across the Trust. The service fosters a culture of collaboration, innovation and continuous improvement in support of the Trust's digital ambitions.