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Birmingham Customer Service & Admin

General Practice AdministratorNHS

Birmingham, B33 8TA Permanent £12.71 to £14
Posted 28 September 2026 Closing date 18 October 2026
Stechford Rail Station (0.5 miles, direct) Digbeth High Street (West Midlands Metro) (2.9 miles, direct) Birmingham Coach Station (3.0 miles, direct)

Job summary

Iridium Medical Practice is seeking a motivated and organised General Practice Administrator to join our friendly and supportive primary care team.

Main duties of the job

This role covers a wide range of General Practice activities including but not limited too;

  • Docman
  • Clinical Coding
  • Record Summarisation
  • Safeguarding
  • QoF / Planned Care

The successful candidate will work within the Practice Admin team with close support from Management.

Job description

  • Streamline the flow of clinical correspondence through the organisation reducing the number of letters which a GP needs to process. Where there is uncertainty, to forward the letter to a clinician for safety.
  • Code relevant information into patients electronic medical record on EMIS web clinical system via DOCMAN.
  • Provide administrative support to clinicians, management and the wider team as required.
  • Review medical records and produce an accurate summary of the patients medical history.
  • To maintain confidentiality at all times, to respect patients privacy and act appropriately in the performance of the duties outlined in this post.
  • Undertake any other duties deemed appropriate by the Practice.
  • Work flexibly to meet the needs of the service and provide cover where required.

About us

Iridium Medical Practice is a large, forward thinking GP practice located in East Birmingham.

The practice prides itself on being friendly, supportive, and collaborative, with a strong emphasis on teamwork, continuous improvement, and staff wellbeing. We actively encourage learning, development, and open communication across all roles.

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