Operational Lead - 0-19 Service Waltham ForestNHS

Job summary

We are looking for an experienced and motivated leader to join our Waltham Forest 0-19 Service for 12 months. This could be an excellent secondment opportunity for someone ready to take the next step in their leadership career.

This is a key leadership role supporting the operational delivery of Health Visiting and School Nursing services across the borough. The successful candidate will bring substantial experience of leading children's public health services, managing large teams, delivering service improvement and driving performance against national and local priorities.

Applicants must demonstrate a strong understanding of the Healthy Child Programme, safeguarding responsibilities, Health Visiting and School Nursing national agendas, workforce management, quality assurance and service transformation. This is a role for an established leader who can quickly build credibility, provide operational oversight and contribute to the strategic development of the service from day one.

Waltham Forest is an exciting place to work. We deliver Universal and Early Intervention services through Health Visiting, School Nursing and Family Nurse Partnership teams, working closely with Family Hubs, Early Help, Early Education and wider partner agencies to improve outcomes for children, young people and families.

The Care Group reserves the right to close this advert early where we have received a high number of applications.

Main duties of the job

• Provide operational leadership and management across the Waltham Forest 0-19 Service, including Health Visiting and School Nursing.
• Provide visible clinical and professional leadership, supporting staff to deliver safe, effective and high-quality services for children, young people and families.
• Lead the delivery of the Healthy Child Programme, ensuring services are responsive to local population needs and national priorities.
• Support the strategic development of the service in line with national policy, public health priorities, commissioning intentions and local health needs.
• Lead service transformation, redesign and mobilisation projects, ensuring delivery of commissioned outcomes and contractual requirements.
• Oversee service performance, quality assurance and governance arrangements, ensuring achievement of KPIs, quality standards and statutory requirements.
• Ensure robust safeguarding practices are embedded across the service and provide leadership in relation to safeguarding responsibilities.
• Lead and manage a large multidisciplinary workforce, including workforce planning, recruitment, performance management, attendance management and staff development.
• Develop a positive, accountable and high-performing culture, supporting continuous improvement and excellent staff engagement.
• Ensure effective allocation of resources and capacity management to meet service demand and contractual requirements.

Job description

• To create a culture in which innovative ideas can flourish and provide vision and inspiration to enable staff to deliver support effectively.
• To identify and participate in the tendering for new business opportunities.
• To ensure effective performance management and professional and clinical leadership of the workforce
• To ensure services are cost effective and delivered within budget.
• To deliver robust financial management in line with Directorate and organisation targets, including Cost Improvement Programmes.
• To ensure services meet care quality and performance management standards and are compliant with all regulatory requirements and standards.
• To represent the Service and Trust at external meetings with stakeholders when required
• To ensure the safeguarding agenda is firmly embedded in service delivery at all levels.
• To participate in the evaluation of the services provided to children and young people in the Integrated Care Teams and actively promote service development including undertaking relevant audit and research.
• To always act as a positive role model and advocate both for individual staff and the THGPCG.
• To ensure that services are continually monitored, reviewed, and adapted to meet changing service user need and identified commissioning requirements.
• To ensure the delivery of clinical and care quality standards and objectives
• To be responsible for implementing service changes when required, ensuring effective implementation with measurable outcomes, and agreed timescales.
• To ensure that systems are in place to monitor stakeholders views of services and ensure that service users, carers, relevant community organisations and other key stakeholders are involved in and influence key decisions on service development and continuous improvement.
• To ensure that the service area contributes fully to the development of the business plan for the Directorate and assists in the setting of strategic objectives for the Service.
• To ensure the service area is kept up to date with legislative and policy changes and developments.
• Contribute to the establishment of new services that meet national and local requirements.
• To facilitate the development of clinical guidelines, protocols, and patient-related policies in partnership with clinicians and other managers within the organisation to promote safe and effective patient care.
• To support the Head of Service, Clinical Director ad Director of Operations in the strategic planning of the services, identifying new business opportunities, writing business plans and service specifications as appropriate
• To support the Head of Service, Clinical Director ad Director of Operations and other senior managers in the development of strategy for children and young people within the organisation.
• To deliver service improvement through the continuous development of integrated multi-disciplinary team working and care pathways.
• To participate in local and national clinical networks to promote evidence based clinical developments which improve patient care.
• To assume responsibility for further delegated areas of lead responsibility across childrens services as required by the Assistant Director or Integrated Care Director
• To ensure the operational running of services through effective deployment of all resources, providing a framework for achieving best outcomes and objectives. This will include the development of protocols, local policies and procedures, liaison networks and managerial structures.
• To act as an authorised signatory for budgets within agreed limits.
• To manage a budget within the scheme of delegation and to the agreed accounting standards and procedures.
• Effectively manage the delegated budgets within area of responsibility, assisting in the delivery of annual cost reduction/improvement plans identifying improved efficiencies communicating these to all managers as required.
• To ensure that issues of equality and diversity are fully considered in service provision.
• To ensure that buildings and sites are maintained to agreed standards and meet Health and Safety requirements.
• To implement the Organisations information / data procedures and participate in the collection and reporting of statistical information.
• To establish systems and practices within the service that deliver against key performance indicators and targets.
• To ensure clinical services have robust risk management arrangements in line with organisational policy.
• To develop a well-functioning service which develops credibility as a service provider.
• To actively promote strong and effective leadership within a care quality structure that is built on the principles of open engagement, appreciative enquiry, and learning.
• To develop and implement a leadership structure that safely devolves decision making close to the point of care delivery.
• To ensure that effective performance management structures are in place and that all staff have structured supervision and an annual appraisal with personal development plan.
• To ensure staff are compliant with their statutory and mandatory training and are provided with learning and development opportunities appropriate to their needs, within financial constraints.

About us

Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.

Read up more about Tower Hamlets here: http://www.towerhamlets.is/

The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.

The key priorities for the Care Group are:

• Innovation and support for primary care
• Being a great place to work
• Integrating primary and community care
• Providing of high-quality cost-effective care to local people
• Influencing improvements in health outcomes