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North East Lincolnshire Customer Service & Admin

Apprentice Clerical AssistantNHS

Grimsby, DN31 2BH Permanent £8 to £12.71
Posted 30 September 2026 Closing date 14 October 2026
Grimsby Town Rail Station (0.9 miles, direct) Parkgate (51.5 miles, direct) Riverhead Exchange (1.1 miles, direct)

Job summary

Open to young people aged 16-21, with extended eligibility for care leavers, prison leavers, and those with an Education, Health, and Care (EHC) Plan up to age 24.

The NEL Community Therapy provides Occupational Therapy and Physiotherapy to support people with health and social care needs to stay in their own home and help them remain independent. Community Therapy staff are employed by both Care Plus Group and Northern Lincolnshire and Goole NHS Foundation Trust working in partnership and provide direct clinical interventions through assessment of need and person centered goal planning. The range of interventions includes treatment, rehabilitation, minor and major housing adaptations, loan of equipment and moving and handling solutions for children and adults with a primary physical disability.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Apprentice Clerical Assistant

Community Therapy Team

Based: Cromwell Road Primary Care Centre

30 hours per week - Mon - Fri

National Minimum Wage dependent on age.

Apprenticeship course- Level 2 Administration Assistant

This apprenticeship standard is open to:

  • Young people aged 16-21.
  • Young people aged 22-24 who are care leavers, have an EHCP, or are prison leavers.

Duration - 12 months

Qualifications- Level 2 qualification in English and Maths is required (GCSE grade 4+/C+ or functional skills).

The post holder will work with supervision close by and within established procedures and will:

  • Provide administrative support to the manager and clinical staff in providing Occupational and Physiotherapy Therapy assessment and intervention to physically disabled residents living in North East Lincolnshire thereby helping to maintain people's independence and improved health and wellbeing.
  • Undertake routine clerical duties, e.g. photocopying, scanning, computer work, message taking, telephone enquiries.

If you would like more details or an informal chat about the post, please contact Helen Lucas on 03033 306921

Job description

The job description is attached as a separate document with the person spec - please refer to it for more information.

We appreciate how useful AI can be in todays workplace. For this application though, we want to understand your own thoughts and experience. We will be checking applications for AI usage, and those that appear to be significantly AI-generated may be subject to additional scrutiny.

About us

Care Plus Group (CPG) is an employee-owned Community Benefit Society dedicated to improving health, wellbeing and independence for the communities we serve. Providing a diverse range of services including community nursing, urgent care, primary care, rehabilitation, adult social care, learning disability, specialist support services, and event medical services, CPG supports people at every stage of their health and care journey. As a socially responsible organisation, we combineacommercially minded approach with a compassionate heart,ensuring we remain financially sustainable whilst always prioritising the needs of the people and communities who rely on us.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

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