Operations Coordinator - Outpatients DepartmentNHS

Job summary

Do you want to be part of a new and exciting team, being involved in the Outpatients Department team across the Primary, Community, Dental Care Directorate?

We are looking for a Operations Coordinator to join our Outpatients department team on a secondment opportunity.

You should be innovative, enthusiastic and looking for a challenge with an eye on success. You will need to be a self starter and a great communicator and willing to input ideas and suggestions to help move the team forward. We would be looking for a candidate to work predominately in South Oxfordshire, but needing to travel to West and North Oxfordshire at times.

Due to the nature of the role, depending on whether your an external or internal candidate, will affect whether you are able to do secondment or fixed term.

Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.

Main duties of the job

• Be responsible for providing an efficient administrative/coordinating service to the Outpatient Department and the team across all community sites whilst being the first point of contact for all enquiries, including coordinating and leading the OPD administrative team.
• Liaise efficiently with the team administrators who support the department, whilst supporting with band 3 roles and responsibilities.
• Be a main contact and the channel of communication between users of the service, maintaining a professional but organised manner.
• Assist the Head of Operations and Operational Support Manager in the collection and collation of statistical information as required whilst adhering to strict deadlines.
• Exercise initiative to work unsupervised and establish relationships with service users and other agencies from both the public and private sectors.
• Improve, collate, analyse, and interpret data and information to support the Head of Operations and Operational Support Managers (OSMs).

Job description

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression

Access to tailored individual and Trust wide learning and development

27 days annual leave, plus bank holidays, rising to 33 days with continuous service

NHS Discount across a wide range of shops, restaurants and retailers

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (please note waiting lists apply)

Staff networking and support groups hosted by our Equality, Diversity & Inclusion team