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Tower Hamlets Customer Service & Admin

Spa ReceptionistJobsGoPublic

London Borough of Tower Hamlets Part time £31,980 - £33,384 a year
Posted 10 September 2026
We last saw this on 11 Sep · check it's still open on the employer's site
Limehouse Rail Station (0.9 miles, direct) Mile End Underground Station (under 0.1 miles, direct) Park View Road (N17) (4.6 miles, direct)

External Advertising Start Date: - 04 Sep 2026

Directorate - Communities

Location - Office

Contract Type - Permanent

Pay, Benefits and Supplements: - Grade D £31,980-£33,384

About The Role -

Spa Receptionist (Part Time, 16 Hours per Week)

We are recruiting for a Spa Receptionist to join Be Well The Spa at York Hall Leisure Centre on a part-time basis (16 hours per week).

If you are passionate about delivering outstanding customer service, creating exceptional guest experiences, and working in a busy spa environment, we would love to hear from you.

In this role, you will:

Welcome guests and provide a professional and friendly first point of contact.

Manage treatment bookings, enquiries, payments, and retail sales.

Support the smooth day-to-day operation of the Spa reception area.

Work closely with therapists and management to ensure an exceptional customer experience.

About You

We are looking for someone who can demonstrate:

Previous experience in a spa, hospitality, leisure, hotel, or customer service environment.

A high level of customer service and a passion for delivering exceptional guest experiences.

Excellent communication, organisational, and administrative skills.

Confidence using booking systems, handling payments, and managing multiple tasks in a busy environment.

The ability to work effectively both independently and as part of a team.

Our Benefits

Competitive salary (salary displayed is based on a 35-hour working week and will be paid on a pro rata basis for the 16-hour post).

Local Government Pension Scheme membership.

Generous annual leave entitlement plus bank holidays.

Flexible working arrangements where operationally possible.

Access to employee discounts and money-saving schemes.

Learning and development opportunities through the Council's Learning Academy, with clear career development pathways.

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