EPR Transformation & Adoption LeadNHS

Job summary

The clock is ticking.

In just 10 months' time, the Norfolk and Waveney Acute Hospital Collaborative will go live with a single Electronic Patient Record (EPR) system across our three acute hospitals. This is one of the largest and most ambitious digital transformation programmes ever undertaken across our health system, and we are looking for an exceptional leader to help make it a success.

We're seeking an energetic, experienced and highly credible Transformation and Adoption leader who has project management skills to drive change at scale across our organisations. Ideally, you will have already worked in one of the three trusts and understand the opportunities, challenges and cultural differences which impact the delivery transformational change in the NHS and a programme of this scale.

We're looking for someone who can build relationships, inspire confidence, bring people together, and lead complex organisational change across multiple Trusts, services and professional groups. You'll be equally comfortable managing programme delivery as you are engaging senior clinicians, operational leaders and frontline teams to embrace new ways of working.

About the Programme

The Norfolk and Waveney Acute Hospital Collaborative brings together:

James Paget University Hospitals NHS Foundation Trust (JPUH)

Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)

Main duties of the job

The Opportunity

Within this role, you will work with the Chief Operations Information Officer to play a pivotal role within the EPR leadership team, supporting the delivery of the Transformation and Adoption workstream across all three Trusts.

Working closely with clinical, operational and programme leaders, you will coordinate and drive key elements of the programme including:

Change management & transformation delivery

Organisational readiness planning

User Acceptance Testing (UAT) coordination & oversight with the Testing Lead

Leadership & culture initiatives

Support Benefits realisation with the Benefits Lead

Process redesign & optimisation

Communications & engagement activities

Workforce preparedness & adoption planning

Management & support of EPR Champions, Super Users & local Change Teams across the Trusts

Why This Role Matters

The next ten months will be critical to the success of our EPR programme.

This role offers a rare opportunity to influence one of the most important transformation programmes ever delivered across Norfolk and Waveney. You will help shape the future of patient care, support thousands of colleagues through change, and leave a lasting legacy across our three hospital trusts.

If you're a collaborative leader who thrives in complex environments, can deliver at pace, and is excited by the challenge of leading transformational change on a major scale, we'd love to hear from you.

Job description

What You'll Be Doing

This high-profile role will see you:

Lead the delivery of Transformation and Adoption projects and milestones across the programme

Work collaboratively with local Trust Change Leads, Clinical Leads and operational teams to drive adoption and readiness

Coordinate and oversee User Acceptance Testing activities across the three organisations

Develop, support and energise networks of EPR Champions and Super Users

Identify and manage programme risks, issues and dependencies

Provide governance, reporting and assurance to programme boards and senior stakeholders

Support cultural and behavioural change required to embed new digital ways of working

Challenge existing processes and facilitate service redesign opportunities

Build strong, productive relationships across organisational boundaries

Create momentum, engagement and enthusiasm for change throughout the programme lifecycle

Support benefits realisation and ensure transformation outcomes are achieved following deployment.

Who We're Looking For

You will be a transformational leader with a track record of delivering complex change programmes, ideally within healthcare.

You'll bring:

Significant experience in programme and project management

Strong change management and transformation expertise

Excellent stakeholder engagement and relationship-building skills

Experience working across organisational boundaries and influencing senior leaders

The ability to communicate complex and sensitive information effectively

Strong facilitation, presentation and negotiation skills

Experience motivating teams and overcoming resistance to change

A structured approach to governance, planning and delivery

A passion for improving services and delivering lasting benefits for patients and staff.

Most importantly, you'll understand that successful EPR implementation is not just about technology. It's about people, behaviours and adoption.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics