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West Suffolk Social Care

Clinical Support Worker- Wedgwood HouseNHS

Bury St Edmunds, IP33 2QZ Permanent £25,760 to £27,476
Posted 28 September 2026 Closing date 4 October 2026
Bury St Edmunds Rail Station (1.5 miles, direct) Wymondham Abbey (Mid Norfolk Railway) (28.7 miles, direct) Barnards (12.6 miles, direct)

Job summary

Are you looking for an opportunity to support those suffering from mental health issues?

Do you work well with people and teams?

Do you want to progress in your role?

If you have said yes to these questions, we want to hear from you!

We have an exciting opportunity to join our fantastic wards based in Suffolk, we are looking for Band 3 Clinical Support Workers that are passionate about recovery led care with a focus on promoting least restrictive practice in Suffolk.

Come and join our dedicated teams as a Clinical Support Worker!

Main duties of the job

You will need to be enthusiastic and conscientious and do everything you can to provide the best care to our service users. We are looking for someone who displays compassion, empathy and is sensitive in their approach to people who may be distressed or have a challenging manner.

Our primary focus is on collaborative working; placing great emphasis on the assessment/recovery model by using assessment tools relating to service user recovery and the philosophy that underpins patient centred care.

For this role, your duties will include:

  • Spending 1:1 time with service users
  • Providing direct patient care such as personal care and promoting activities of daily living
  • Having a good understanding of mental health diagnoses and presentation including appropriate boundaries
  • Undertaking therapeutic observations of all service usersSupporting service users on a 1:1 basis who may require varying levels of support
  • Undertaking physical management of violence and aggression training to manage challenging situations
  • Undertaking physical health observations and COVID swabbing
  • Taking service users on leave in the community
  • Working with families and carers
  • Providing cross departmental working within the acute pathway as required.

Job description

You will be provided with a fully supported induction programme and will be offered a programme of training and development should you wish to progress.

Our staff support network includes protected time, wellbeing sessions and regular supervision.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

**Previous Applicants Need Not Apply **

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

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